CUSTOMER SUPPORT

During 25 years in the payment processing industry, we’ve seen it all and we’ve done it all. Challenges that may slow down other providers are routine for us. Our years of experience give us a broad view of an ever-changing industry, an ability to lead with new technology, and to provide top-notch support to our customers.

From initial set-up through on-going support, TRI’s commitment to quality service drives our relationships. The TRI Conversion Guarantee™ is the only one in the merchant and gift card processing industry, and it goes like this:

  • All products are programmed, tested and ready for operation prior to delivery.
  • Clients receive on site installation and training where possible.
  • Clients receive personalized follow-up from our support team.
  • Periodic reviews are available to all clients guaranteeing efficient and cost-effective payment processing.
  • All conversions are complete only when clients are 100% satisfied!

 

Learn more!